To place your order for a beautiful Shivaree™ Hat:

1. Each Shivaree™ hat is custom designed with exquisite handmade veils. Refer to the pictures on the Gallery page for current hat styles and veil designs. Then, contact us to customize a hat. We will create a gorgeous Shivaree™ hat for you and will make all attempts to meet your request for color, theme, fabric and trims. For your free consultation, please email me at kathy@shivareehats.com or call 720-339-3906 to discuss your design. Prior to shipping, we will email you a picture of your Shivaree hat for your approval.

2. Hats are available in the following sizes. To find your hat size, measure around the fullest part of your head, above your eyebrows and then compare to the chart below:

3. The retail sales price of a Shivaree™ hat includes the hat, custom-designed handmade veil, and exclusive heart shape concho attached to the bow. Shipping is not included and is extra. Our on-line purchasing site is under construction and will be available soon. Until then, you may pay for your purchase using a credit card over the phone. We accept MasterCard, Visa and Discover. We also accept money orders and will ship the hat once we receive it by mail. We do not accept personal checks.

4. Unless specified otherwise, we will ship your new Shivaree™ hat by US Priority Mail. Your Shivaree™ hat is placed in a lovely hat box, carefully packaged and generally arrives within 2-3 business days. Actual shipping costs may vary and depend on the mail zone of the shipping address. Next day shipments are available.

5. We want you to be pleased with your Shivaree™ hat and your complete satisfaction is guaranteed. Because each hat and veil is designed specifically for one special person, we cannot accept returns. We will, however, allow an exchange. If you are not pleased with your order or need a different size, please contact us within 5 days of receiving your hat to arrange for an exchange. To exchange, the hat must not be worn or damaged. You will be responsible for additional shipping charges related to the exchange and any incremental increase in price for a new hat that may result.

6. All shipments are insured. In the event your Shivaree™ hat is damaged during shipment, please notify us immediately.

7. Colorado residents must pay Colorado State sales tax of 2.9% plus any applicable county sales taxes.